Business Process Management: an Introduction to Process Thinking

Academy
Futurelearn
Kurzbeschreibung
Understand the importance of process thinking today. Improve organisational performance through business process management (BPM).
Kursarten
E-Learning
Fachbereich

Prozessmanagement

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Kursinhalt

Start to see the world through a business process management lens

Every organization today has many business processes, which determine what gets done, when and how. This online course exposes you to process thinking and the benefits of systematically managing these business processes through BPM.

Learning with BPM experts at Queensland University of Technology and internationally, you’ll look at the ingredients of business processes, how BPM can improve organisational performance, and the key phases of a BPM project.

You’ll discover that business processes are all around you, and play a key role in the products and services you both consume and provide.

This BPM training course is designed for business professionals and those interested in better understanding business processes. No prior experience or knowledge is required.

Kursziele
Identify a business process problem,Explain the difference between internal and external values that drive business process management in organisations ,Apply creative thinking approaches and design thinking to process improvement,Develop strategies for how you can successfully use BPM in your business or workplace
Anforderungen
This BPM training course is designed for business professionals and those interested in better understanding business processes. No prior experience or knowledge is required.
Kurssprache
Englisch