E-commerce logistics and Last Mile

Academy
edX
Kurzbeschreibung
High demand in the E-commerce market and the transportation of products are very important factors in customer satisfaction. From the moment... mehr...

High demand in the E-commerce market and the transportation of products are very important factors in customer satisfaction. From the moment the product is picked up at the store until it reaches the final client, it goes through different stages where the utmost care is needed. It is a great challenge to ensure that delivery is timely and in keeping with the client’s expectations. Last mile logistics is vital for E-commerce.

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Kursarten
E-Learning
Fachbereiche

Finance, Sozialwissenschaften, Digital Business, E-Commerce

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Kursinhalt
This course focuses on organizations’ need to deliver their products at the hands of online consumers who purchase goods and services from websites, and who are even more demanding than customers who personally go to stores or department stores. Due to the impact of technology in every day life, customer satisfaction and quick delivery are more present than ever. In this course you will develop skills in logistic operations for last mile delivery and the current challenges facing all virtual sales. You will also learn about success cases of companies worldwide that face logistic operations every day in order to get every product purchased to the consumer’s door.
Kurssprache
Englisch
Kursgebühr
USD 25