Excellence in Spa Operations

Academy
Futurelearn
Kurzbeschreibung
Learn how to create an organisation structure for a spa or wellness center and explore spa revenue streams.
Kursarten
E-Learning
Fachbereich

Qualitätsmanagement

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Kursinhalt

Ensure your spa or wellness center is running efficiently and effectively

On this course you will learn about the different types of spa and different competitors in the spa industry. You will also consider a framework for creating an organization structure for spa and wellness centers.

In the second part of the course you will explore different revenue streams for spas and learn practices to maximise sales. This course has been carefully created to be relevant to today’s market conditions and is up to date with different spa operation strategies.

This course is for general managers, operations managers and spa managers. You need professional experience in hospitality or of working in a spa and a bachelors degree in a hospitality-related subject.

Kursziele
Differentiate types of spas and wellness centers,Map the organization structure of a spa,Develop HR practices and development / training needs in a spa,Describe the main SOP and standard policies in a wellness center,Analyze the main revenue generating areas in a spa and how to manage these effectively,Expand the wellness programs to the hotel operations and services
Anforderungen
This course is for general managers, operations managers and spa managers. You need professional experience in hospitality or of working in a spa and a bachelors degree in a hospitality-related subject.
Kurssprache
Englisch